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Plus size suits solution - NCG Tailor

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FAQ & NCG Tailor's point of view

FAQ

Walkthrough - Timeline

 

 

Updated: December 12th, 2023

 

 

* 24 to 72 hours after your payment: 

(1) we will contact you by email, within 24 to 72 hours after your payment. Please make sure the email you used on our website is correct.

(2) If after 72 hours still no email from us, please kindly check your spam box.

(3) Weekends and holidays excluded.

 

 

* After our first email exchange: 

(1) In less than 24 to 48 hours (weekends and holidays excluded), we will start the making process.

(2) Making: 4 to 6 weeks. 

 

 

* Shipment: 

We use only DHL, FedEx or UPS. Your package will be on the road for about 3 to 5 days. There will be a tracking code in your email once shipped out. 

 

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