SITE50
(1) "SITE50" is a site-wide 50% off code. It can be used for any order(s), by any customer.
(2) With this code, all suits start at $250.
(3) No minimum order amount required. Free shipping.
(4) No quantity limit.
(1) As a new customer, we understand you may have concerns, especially regarding fit. We propose a straightforward yet effective method: if the first one does not fit, we will make a second using updated measurements; if the second one still does not fit, we will make a third.
(2) If you are still not satisfied with the third suit, we will proceed with a 'return + refund'.
(3) The ultimate objective of this combo is simple: either you get the perfect fit or your money back. We may lose money, but we guarantee you won't lose a dollar.
This is a short-period promotion. If you don't have time to take your measurements, you can place your order first, take and save your measurements in your account later (whenever you have time. We will simply start the making process when we receive your measurements). For example, if you place an order on January 10th, and save your measurements on January 15th, we will simply start the making around January 16th.
Looking back, it was quite a journey. We can’t believe we are hitting the 8-year mark.
Long story short:
First 2 Years (2017-2018):
Next 2 Years (2019-2020):
COVID-19 Years (2021-2022):
Now (2023-2024):
For more information about NCG Tailor' account restrictions, please click here.
Once your NCG Tailor account is disabled, it is permanent.
Creating a new account will not work, as our website will automatically delete it.
If your account has been disabled, it cannot be reactivated. We recommend making purchases elsewhere, as NCG Tailor will no longer be your tailor forever.
At NCG Tailor, we strive to maintain a friendly and mutually beneficial relationship with our customers. However, there are certain situations where we must disable a customer's account to uphold our standards and protect our business. The following actions will result in account suspension:
(1) Cancelling an order while it is still in progress.
(2) Within 4 to 6 weeks (excluding vacations), REPEATEDLY checking order status.
(3) Insulting or threatening our commercial team.
(4) Creating a new account after a previous account has been disabled.
(5) Creating a new account to take advantage of coupons specifically meant for new customers (for quality-testing purposes only), despite already being a returning customer and being well aware of our quality.
It is important to note that NCG Tailor is no longer driven primarily by internet sales. Approximately 85% of our sales come from our loyal customers and their referrals and our growth is fueled by a strong network of satisfied customers who recommend us to people they know personally, such as relatives, colleagues, friends, etc.. This powerful word-of-mouth network ensures our continued success and sustainability.
These five points above represent a clear "line" for us. Above this line, everything is negotiable. We are committed to being polite and responsive, doing our best to ensure you have a pleasant purchasing experience. If you are not satisfied with our quality, we will guide you through our 365-day unconditional refund policy, and more.
However, crossing this line will result in the permanent disabling of any NCG Tailor account.