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Custom suits online men (Tailored suit remake $59) | NCG tailor

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FAQ & NCG Tailor's point of view

FAQ

When and where to save my measurements

 

Where can I put all my measurements?

Please create your account on our website, in your personal space, take and save them in “My measurements”.

 

When should I take my measurements?

You can save your measurements in your personal space before or after your order.

 

In your personal account, you will find this section "My measurements". Click the link. 
 

 Your personal account on NCG-Tailor

 

The first step, we will ask you some basic information, like height, weight, age, and so on. Once ok, click the next button. 

 

your height weight age - basic information for creating your own unique pattern

 

You follow our measurements guide steps, until you finish all the steps. Once all done, you will see a summary page like this: 

 

your body measurements summary page - NCG Tailor

 

In this page, you can check or even modify each mesurements. 

 

 

How do we manage your measurements?

 

The final quality of a tailored suit depends on a lot of elements: The fabric and lining quality, the accessories’ quality (buttons, stitching, etc.), the making quality, the measurements and the fit, etc. But when it comes to a tailored suit bought online, the correct measurements become crucial: because when you, the customer, have to provide them, their accuracy will determine you will at the end, satisfied or not.
Not every seller online handles your measures the same way. Here are more explications if you order from us.

Body measurements and garment measurements are different



One example: Let's say, your body chest is 40 inches. In this case, your jacket chest could not be 40 inches; it should be 42", 43", 44", or even bigger... (depending on the fit, slim or loose).

 

What you enter in your profile on our website are body measurements


On our website, each measurement we ask you to take should be from your body, not from one of your garment. In fact, on our site, you DON'T have a place to take and save your garment measurements.

 

What we do before we manufacture your garment


We create a pattern for your order. For example, for a suit. In other words, we use your body measurements, and our tailors'experiences, create a set of your garment measurements.



What we do with your pattern when your order is shipped


We save this pattern in our office. Not on our website, in your profile, but in our office, inside a big envelope (with your name and order number on it, of course). Please note: a pattern is a set of papers, not just digital numbers.

 

What will we do if you order the remake option


If you order our remake option, we will, simply put, remake the same order for you, just with different measurements. And this is important, and please note:


You DON'T need to modify your body measurements in your account on our site; we just need you to tell us the CHANGES you want to make comparing to the order you already received. For example, you tried your suit received, and you found three things you want to change:


1. The jacket chest is a little big, perhaps - 1 inch will be better;
2. The sleeves are too long, maybe - 2 inches will be better;
3. The pants waist is too tight, perhaps + 1.5 inches will be better.


Then, you give us this list by email:


1. Jacket - Chest : - 1 inch;
2. Jacket - Sleeves: - 2 inches;
3. Pants - Waist: + 1.5 inches.


After that, we will do the following:


1. Take out your pattern in our office;
2. Apply these three changes to it, and it will become a new pattern.
3. Remake your order with this new pattern.


You don't need to modify your measurements in your profile on our site, because they are body measurements, adjusting them will not help.



No measurements will be lost


For each customer, and for each order, we create (or modify) and save a corresponding pattern. So if you are satisfied with your first order from us, and you place a second order, you don't need to do anything about the measurements, anymore. You just need to choose your fabric, lining and style details and place your order; we will take care of all your measures.

 

Key to THE perfect fit: one step at a time



The fit of a suit or jacket, is all about adjustments: first time does not work? Alter it; if impossible to alter, do it again.
No perfect custom garments can be made with only one attempt, especially online.
One step, at a time.

 

 

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