Loading

Custom suits online $149 | NCG Tailor | 4.8/5 satisfaction rate

Log in
Cart

FAQ & NCG Tailor's point of view

FAQ

NCG concept protects your measurements and fit

 

ncgtailor

 

 

 

 

 

 

 

 

We understand that the best scenario is “cheapest price possible + perfect fit guarantee without any testing or trying”. However, we really can’t help you if you don’t change this way of thinking. Think more like a scientist who works, less like a customer who pays, and let us test everything first, together. Only with testing, a good result can truly be guaranteed.

                                                                                                 - NCG Tailor

 

 

 

If you can send us a well-fitted suit and let our tailors take its measurements, you don’t need to read this article. If you can’t, we strongly advise you read this.

 

What is a "Free testing suit"?  

When you place a suit order on our website for the first time (regular prices, without discount or other promotions), instead of making directly your real order, we will make (according to your measurements) and send you a free testing suit first. You try it, find anything you want to modify and tell us; and only after that, we will start making your real order. 

The logic behind this concept:

1. We choose to not trust your body measurements (even if they might be 100% correct). They are correct or not, not important, because we only use them to make a test garment.

2. When you receive and try this test suit, we will be able to find out together, which parts are perfect, and which parts need alterations. Based on this, we can say, the perfect fit of your real order is truly guaranteed.

 

Same idea for our jackets / pants / waistcoats. 

 

This measurements verification tool can only be used once (only if you are a new customer). 

  

 

More Qs&As: 

 

Q: Is the testing suit a normal suit? What's the difference between it and my real order?

A: No difference. It is a totally normal suit which uses your order's fabric, lining, details, and your measurements.

 

Q: Can I change my real order's fabric/lining/other details after receiving my testing suit?

A: Of course, as long as your new choices have the similar prices. 

 

Q: Should I return the testing suit back to you after trying? 

A: No, you keep it.

 

Q: How can I order this free testing suit on your website? 

A: You don’t need to do anything on our website. When you place your first suit order ( you real order), we will simply start making your testing suit. 

 

Q: I don't know how to take measurements. Can I send you a well-fitted suit for you to copy? 

A: Yes. For more information, please check out here

 

Q: Should I pay the real order first, or you will just send us a testing suit without payment in advance? 

A: You will receive this testing suit only when you paid a real suit order on our website. 

 

Q: Do your jacket/pants/waistcoats offer a similar testing product? 

A: Yes. Same idea. 

Copyright © 2018 ncgtailor.com. All rights reserved.